Podcasts

Ray and Jock explain why customer success doesn’t just start when you take their money, and discuss whether we’re all going to flock back to the office after COVID-19.

This week Ray and Jock are discussing career progression, the dirty secret of why people lie about washing their hands and how to connect more deeply with people.

This week Ray and Jock are joined by Tim Meadowcroft to talk about tacit knowledge, why startups can shake themselves apart as they grow, and how physicists and computer scientists gamed roulette in Las Vegas.

This week Ray reveals some juicy gossip and how UK estate agent Foxtons punches above its weight.

Ray and Jock discuss why Tesla is going to win at energy generation.

Ray and Jock discuss how Ember is reducing Ray’s anxiety, why challenger banks have missed a trick, and how Octopus Energy has an unfair advantage.

Ray and Jock wonder why on earth Salesforce bought Slack, how a cheeky beer saved a legal battle, and why it’s always a bad idea to disrespect your competitors.

Ray and Jock discuss whether it’s better to be good at fixing mistakes or to avoid making them in the first place, how Tesla reduces its cars’ failure rates, and why weighing paper forms is an expensive waste of time.

This week Ray and Jock are talking about toxic lies, taking credit for other people’s ideas and how to give honest feedback.

Ray and Jock reach the iconic chapter of the book and chat about why it’s fruitless to wrestle with pigs, the harsh realisation that sometimes you are in fact the pig, and how that taints your ability to lead.

Ray and Jock discuss what you can and can’t control, which are the right corners to cut when innovating, and how outsiders like SpaceX and Apple look at problems from a fresh perspective.

Ray and Jock discuss how they keep control of their time, why your relationship with a cofounder can be like a marriage, and the secret of what VC investors are really looking for in a startup.