Blog

» With ROI, development estimates may be optimistic; revenue estimates are often more so » Your organisation has an operating system — the way it works — even if it’s not consciously designed

» Achieving ambitious goals takes years of slog and perseverance — there’s no fast-forward button » Successful companies such as IKEA use time as a strategic advantage » There’s no single ‘right’ strategy — what matters more is choosing a good one and sticking with it long-term

» Define in an operating model team sizes, roles, and responsibilities » Reduce single points of failure and promote shared accountability » Establish a shared language around team and domain evolution » Stay firm on the chosen operating model and evaluate it within a specific timeframe

» In time our use of genAI will balance out with the human touch » Learn what genAI can and can’t do, and how far it can be trusted » LLMs will most likely take over the routine writing that holds organisations together

» Highlights from 2024’s guests on Melissa Perri’s podcast » Office politics isn’t always distasteful » Applying common sense can by stymied by the organisational culture » User research is a discipline — it requires trained practitioners

» Most read edition: ‘Showing your value’ — why to focus on high impact work » Edition with most clicks: ‘Enough handwringing already’ — let’s not write ourselves off as a profession quite yet » Most clicked article: ‘AI discovers that not every fingerprint is unique’ — upending a long-held belief in forensics

» “This is what we learned, and here’s how we’re going to adjust our plan” » As with strategy, studying and predicting the future isn’t an innate skill but a muscle you can build » AI will eventually have its “plane crash moment”

» Product managers need a blend of skills, of which commercial acumen is a part » Which does your company pay more attention to: the immediate or the long-term? » Selling to everybody is selling to nobody

Off the back of his recent article for Mind The Product, Liam Smith interviewed me about my experiences in freelance product management. I started as a freelance product manager in 2012 when I founded Product People Limited, and had been blogging about product management for a couple of years before that. (You can read my first ever blog post if you like.)

» Accept that some customers will never migrate to your new platform » Products do not fail in vain if you learn something valuable in the process » In 1979 Intel realigned its 2000-strong company around a new set of objectives in just 2 weeks

» Balancing opportunity with strategy in the midst of competing distractions is hard » You wouldn’t let genAI write your product strategy without checking it, right? » Product strategy discovery focuses on the problem space

Coding in the open benefits public sector organisations and can yield a strategic advantage to commercial organisations also. I explore how and why.