Blog

» To keep forward momentum, frame discovery around decision making, not just insight » Product people fight for the users, our teams and the business’s overall health

» If you think product management is dead, you may not understand what it involves » Human connection is what really knits organisations together, not process and artefacts » Product roadmaps reflect the dysfunction inherent in your organisation

» What happens when anyone in your org can build and ship product? » GenAI is creating a productivity disparity between companies using it by default and those which are not » Investors are increasingly valuing companies based on ‘revenue per employee’ (≈ efficiency)

» Job interviews are a terrible way to assess how someone will perform in role » All genAI companies are evil, but some are less evil » Accumulated inefficiency has come back to bite organisations – what to do about it

» Tomer Sharon will be remembered for pioneering UX research techniques such as Experience Sampling and Google’s HEART framework

» Product managers exist in part to free up the specialists to do their thing » Being the point of contact with senior executives and stakeholders tends to also make you accountable to them » Specialists’ expertise is needed to wield a tool effectively, even if it’s easy to use

And is the increasing reliance by junior developers on AI coding assistants storing up a generational skills shortage for the future – ‘professional debt’, if you will?

» Different cultures communicate with varying directness; context heavily influences interpretation and meaning » Leadership, trust, and decision-making styles differ widely across cultural backgrounds and must be adapted to the team » Bridging cultural divides requires empathy, flexibility, and awareness of one’s own cultural lens

» Organisational changes will reveal weak spots in the current ways of working before you adapt them » Structure teams differently based on the nature of the work » There is value in using shared language to describe how teams differ

» Be comfortable not having all the answers; trust your team » Prioritise the customer when balancing B2C/B2B decisions » Counteract your cognitive bias towards adding complexity by subtracting

» There’s a balance between motivating people to a goal and killing their enthusiasm with the gory detail » Just as with users and customers, we need to meet our peers where they are » In most complex organisations, product supports the organisation’s goals, not vice versa

To understand how cloud computing works, we’re going to start with the basic building blocks and work our way up.