Blog

» So-called hypergrowth is quadratic, not exponential (adding a larger fixed amount each year — not multiplying) » Sustainable growth requires new products or built-in virality, not just more marketing » True exponential growth is rare and short-lived

» 10 tactics for subscription value creation » 10 tactics for reducing subscription churn » When switching to a subscription model, initially costs will go up and revenue will decrease

» A prototype expresses a product concept far better and quicker than a product requirements document (PRD) » People good at doing a thing themselves are not always good at building a system to do it » Work is craft: theoretical knowledge and practical experience combined

Ross Webb and I have been chatting about product management career progression. We cover topics including: » Thinking of visibility as a strategic competency, not self-promotion » Controlling your narrative through regular updates and more!

» Implementing AI means assessing user needs and your data sources » AI technologies run the risk of creating harm — how are you planning for that? » LLMs and genAI open up new vectors for novel attacks that need to be countered

» Platform product management dials everything up to 11 » A successful platform is continually evolving in line with user needs and emerging tech » Platform teams must recognise and respect the varying needs of their community of users

» On a typical dev project, the reality is around 2-3x the original estimate » Trying to go faster when you’re already moving quickly has limited effect for a lot of effort

New technology is not going to suddenly make all the challenges facing an organisation disappear overnight. Why? Because more often than not, those challenges are social not technological. Technology alone rarely solves ‘people problems’.

» Switching to a product-led sales movement should not be a hard pivot but a blended transition » The product must demonstrate its own value regardless of whether sales people are involved » Intent adds nuance to the classic “strategic, execution, and planning” cascade

» Conflict in product management is unavoidable » Some conflict is actually desirable and healthy » You can learn to assess and manage conflicts more constructively

» The negative effects of social media algorithms were an early warning for the consequences of generative AI » As product managers, we have a duty of care to our users » The unpredictability of genAI poses varying risks of harm to users depending on the context

» Comprehensive introductory training on large language models (LLMs) » Nonverbal communication can make assistive robots more effective » Practical suggestions to foster greater alignment between product and go-to-market teams