CV / Résumé of Jock Busuttil

Experienced product leader, executive coach and published author

Pragmatic champion of user needs. I help product people realise their potential. Influenced a generation of product people with The Practitioner’s Guide To Product Management. Still learning.

Work Experience

Product management coaching, consulting and training company with 120+ clients in the private and public sectors.

Fractional product leader for startups, scale-ups and established companies
Published author: The Practitioner’s Guide To Product Management
Researched and delivered a data visualisation product for Girl Hub & NIKE Foundation for charities and non-governmental organisations working in Rwanda
Established the first cross-government product community as coach and head of product at UK’s Ministry of Justice, and recruited my civil servant replacement
Continued at Government Digital Service as head of product and service manager community (150+ people across UK central government); trained 100+ junior civil servants in product management
Turned around a failing project team for University of Cambridge Information Services to deliver self-service Dropbox for staff and students; built a community
Coached 50+ companies and individual product professionals so far (associate product managers to chief product officers) in product management and leadership
Interviewed product managers and directors on behalf of clients lacking in-house product expertise
Authored and delivered Mind The Product’s first ever product management training course, and other original training for clients including BBC Academy, General Assembly

A multinational business unit within Experian group providing data products and services to organisations in the private, public and third sectors.

Turned around loss-making product to £1M revenue stream within 2 years
De facto head of product: responsible for three product managers, 20 software products, 40 data products, £1.5M development budget, £56M annual revenue

Provider of touchscreen gaming machines, management platform software and game content to licenced gambling companies in UK and Europe.

Established product management practices as de facto head of product responsible for business analyst, technical author and data scientist

One of the world’s largest physical information storage and records management companies.

Drove quality and stability improvements for eSearch archive management product used primarily by film and sound, and oil and gas market sectors

Software company providing performance web server and load balancing products to high demand organisations including BBC News, eBay and Comic Relief.

Various roles in scale-up before promotion to product marketing manager: technical support, presales consultant, product trainer, web application developer, IT manager
As product marketing manager, was responsible for external product messaging, thought leadership content and user research; won an award for one of my white papers

BA (Hons.) Classics (+ MA Classics 2003)

S-Levels: Latin, Ancient Greek
A-Levels: Chemistry, Maths, Latin, Ancient Greek

Conversational French and basic German
Competency-based interviewing
Content creation and editing
Linux system administration